Apple finally catches up to Android with a feature released on the Pixel 6 line in 2021
The Hold Assist feature has the iPhone monitor your call if you’re put on hold and alert you when the other party returns to the line. | Image credit-PhoneArena
This is a great feature and one that I missed greatly when I switched back to the iPhone. Today, during the WWDC Keynote, Apple announced its version of Hold for Me which it calls Hold Assist. Let’s say that you need to call an airline to ask a question about a reservation you made. When you’re placed on hold, you can have your iPhone sit through the silence while you go back to your work. When an agent is ready to help you, you will be notified so you can return your attention to the call.
When on a call, tap on the More button on the screen showing the dial pad. It is the button with a three-dot icon. Pressing that button gives you several options with the last one being Hold Assist. Press on Hold Assist and you’ll see in the Dynamic Island that the feature has been enabled, the call is on hold, and that you will receive notification when a live person is on the line.
Live Translation allows you to have real-time communications with someone who doesn’t speak your language. | Image credit-Apple
Apple’s new Live Translation feature is similar to Samsung’s Live Translate. | Image credit-PhoneArena
Keeping the technology on-device allows spoken or written conversations to stay private. Your response is translated in real-time into the other party’s language allowing for a seamless two-way conversation.
Lastly, a feature on Pixel models called the Google Call Screen uses AI and asks a caller to reveal his name and the reason for calling before connecting the call. Apple now has a similar feature that it calls Call Screening. The idea is to find out enough information from the caller to allow AI to decide whether to block the call or let it through.
Call Screener asks callers questions to see if their call should get through. | Image-Apple
As with Hold Assist, iPhone users will find Live Translation and Call Screening to be extremely useful features. I’m happy to see them available on iOS. As for that myth, how can anyone not see that this is a thing. It does show you the difference between Google and Apple when it comes to their operating systems. Android is tweaked in order to improve the user experience. Apple waits before it adds these useful new features and then comes up with a somewhat similar name. Still, having said that, I’m happy to see Apple add these features to iOS and I’m looking forward to using them.
Source: Phone Arena
